1. When will my pre-order ship?
All pre-orders will begin shipping from October 2025. You’ll get email updates with tracking once your order is dispatched.
2. What if I want to cancel?
If your product hasn't shipped yet, you can cancel by emailing us. We’ll issue a full refund within 5–7 working days.
3. Are these products compatible with phones or only laptops?
Our USB Creator Kits work seamlessly with laptops and some smartphones (with OTG cable). Check product details for compatibility.
4. Do I get a warranty?
Yes, all TUNEARC kits come with a 3-month warranty on manufacturing defects.
5. Where is TUNEARC based?
We’re proudly based in India, building for Indian creators.